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We Love Technology

Have you ever looked around and thought about all of the amazing parts of your life that are the way they are because of technology? Technology allowed your home to be built. It's the reason you can pull a phone out of your pocket and use it to check the weather or your email. Technology allows you to watch television and order takeout. In one way or another, most aspects of our lives revolve around technology, so we think it's an important subject to talk about. After reading on this blog, you'll know more about tech and be better prepared for those conversations.



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We Love Technology

What Tasks Can You Delegate To Remote IT Maintenance Services?

by Sherri Mcdonalid

As a small business owner, you probably don't have the resources to employ full-time IT staff. Instead of freelancers, consider working with an experienced outsourced IT provider that will provide remote IT maintenance services. Outsourcing IT support is advantageous, including knowledgeable IT personnel familiar with your software and having experience setting up and maintaining them. Also, in the long run, the cost savings may be higher than the time you would have spent hiring full-time support staff. What are some of the IT tasks you can delegate to remote IT support?

Software Installation and Setup

Most software applications used by businesses today require the setup of prerequisites for software functionality. Prerequisites are programs or files required before installation or use of the application. This can be confusing for a non-technical person. 

A remote IT maintenance service can handle software setup and configuration ‌with the help of remote desktop applications that allow them to work on your computer. This way, you can get the full functionality of your software. 

Business Email Setup and Customization 

 Business email works slightly differently from freely available web email. You must set up your users, mailboxes, spam filters, and so on. Today, your email software must also work seamlessly with different email marketing software for things such as auto-response and lead generation. You must also customize all this for different users. 

A remote IT maintenance service can install, configure, and help with onboarding your team to your business email. They will also help with email-related problems until your team is comfortable using them, drawing maximum productivity.

Backup and Recovery 

Data security is vital, especially when dealing with sensitive client or financial data. Backup needs to change over time based on how much data you need to store and whether or not you want redundancy. You must also set up your backup for easy retrieval and recovery.

Part of remote IT maintenance involves data backup and support for retrieval and recovery. It gives your business more resilience in the face of disaster.  

Cybersecurity Solutions 

Remote IT maintenance can help protect your team against evolving cybersecurity threats by doing tasks such as:

  • Firewall management

  • Network security (security assessments)

  • Antivirus and malware protection

  • Remote monitoring for threats

  • Mobile device security setup

The remote IT maintenance team will also routinely optimize your computers for speed by clearing junk files and other tune-ups. Continued cybersecurity vigilance helps your business avoid risks, including data breaches, identity theft, and loss of business secrets.

Are low IT skills pulling behind your business? Talk to a remote IT maintenance service about a suitable support package. 

For more information on remote IT maintenance, contact a company near you.